want you to be completely satisfied with
your Dexter Music Center purchase. We
pride ourselves on providing customer
service that is among the best in the
industry and we will work hard to make
sure you are happy. If you need to
return your purchase to us, you have 3 days from your received date to contact
We visually inspect every item before it
is packed for shipment. If you believe
you have received a damaged or defective
product, please contact us immediately.
Guitars, basses, and other equipment
returned to us with pick marks,
"buckle-rash", or any other damage or
evidence of use may be subject to a
restocking fee of up to 25%. We reserve
the right to refuse any return if we
determine the item has been misused.
Items that will be accepted only if
unused/unopened include personal items
such as earbuds, mouthpieces,
harmonicas, software, CDs and DVDs,
polishing cloths, and books.
You will be responsible for the shipping
charge for the return of your item
unless other arrangements have been
call us toll free:
Our business hours are:
10:00am - 6:00pm Tuesday - Friday and
10:00am - 3:00pm Saturday.
are closed Sunday and Monday.